Service during Covid-19 restrictions

OPTIMAL CONNECTIVITY Announcement: 08 July 2020

Dear Valued Customers,
Following the latest announcements and Covid regulations by Ministry of Health, Prevention and National Emergency and Crisis and Disaster Management UAE News site Link to MoHaP News site our office and our workshop are operation and remain at service for our clients following strictly UAE Government regulations.
Since UAE residents are asked to follow social distancing rules we have successfully introduced web-conferencing using Zoom. We encourage everybody to use these technologies as they help all of us to stay safe.
Hence, we would like to ask you for your kind understanding that our replies to your requests may take 1-2 days longer than previously. Our services and delivery of products may be affected, however we will try our best to serve you as soon as possible.
Providing a safe and hygienic delivery of our products is a key commitment for us. We have implemented extra measures to ensure health and safety for our customers and our employees. All deliveries are going through a stringent sanitization process before begin packed and dispatched to you.
Site visits, meetings, installation service have been reduced to a minimum until UAE Authorities and our clients allow us to fully resume these activities.
In case you have recently sent us requests or purchase orders, our customer service team will get in touch with you shortly to let you know of the next steps.

You can reach us via email:

We thank you for your kind support and we wish the best for your safety and wellbeing.
Dr. Michael Gnoth
Managing Director

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